Privacy Policy

Loyally Pro app — Loyalty system for local businesses

Last updated: 22 May 2024

This Privacy Policy describes how the Loyally Pro app (the “App”), developed by PQS SRL, collects, uses, and protects information provided by users.

Using the App means you accept these terms. Please read them carefully. If you disagree with any part, please stop using the App.

1. Data collected and purpose

To run the loyalty system and keep your account secure, we collect the following categories of data:

First and last name

Used to personalize the experience and identify the holder of loyalty benefits with partner vendors.

Email address

Used as a unique identifier for creating and managing the account, password recovery, and important administrative communications about the service.

Phone number

Used to secure the account, prevent fraud (e.g. creating multiple accounts to claim rewards unfairly), and help contact you when prizes are awarded.

User ID

A technical code generated automatically to link your actions (scans, rewards won) to your user account and keep the database consistent.

Device token (FCM Token)

A unique identifier generated automatically by Google Firebase Cloud Messaging (FCM), used only to deliver push notifications and real-time updates to your device. This identifier is not used or shared for marketing or advertising.

2. Permissions and in-app activity

Location data

The App requests access to your device location to show nearby partner businesses and active campaigns on the integrated map. We do not track location in the background and do not collect location data outside active map use or the scanning flow.

Camera access

The App needs camera access only to scan QR codes provided by vendors, to accumulate loyalty points or stamps.

Push notifications

The App requests permission to send you push notifications. This is used for real-time updates, alerts, and campaign information. You can enable or disable notifications anytime in your device system settings or in the App menu.

Scan records

We record the time and campaign ID when a scan happens to validate eligibility for rewards.

3. Payments and subscription processing

The App offers premium (PRO) features via Google Play billing and Stripe for website checkouts.

Payment processing: Financial transactions are processed by Google or Stripe. We do not access your bank card details or other sensitive payment information.
Subscription validation: We use third-party infrastructure services to validate transactions and deliver premium features. These partners receive only anonymized technical data related to the transaction (such as expiry date or subscription type) and do not collect personal identification data from us for that purpose.

4. Legal basis for processing

We process your data on the following bases:

Performance of a contract: Processing is necessary to provide the loyalty service you requested (recording scans and awarding rewards).
Legitimate interest: To prevent fraud and improve app security.
Consent: Where you opt into marketing communications (where applicable).

5. Data sharing

Loyally Pro does NOT sell or rent your personal data to third parties.

Your data is transmitted securely to our private servers and is accessible only to:

The developer (PQS SRL): For technical maintenance of the system.
Commercial partners (vendors): They can see your name and scan history strictly within their own campaign, to validate reward awards according to campaign rules.

6. Security, storage, and deletion

All data is transmitted over encrypted protocol (HTTPS) to our secured database. We keep your data while you have an active account in the App.

Data deletion: Users may request deletion of the account and all associated data at any time, directly from the app settings or by email at office@intelapps.ro. In that case, personal data will be permanently deleted or anonymized, except where the law requires otherwise.

7. Your rights under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access to data;
Right to rectification;
Right to erasure (“right to be forgotten”);
Right to restriction of processing;
Right to data portability.

8. Contact

If you have questions, concerns, or requests about this Privacy Policy, our data practices, or exercising your legal rights, please contact us at:

Email: office@intelapps.ro
Website: Loyally.pro